Question 1

How do I request a private workshop?

Accepted Answer

Use the Plan Your Workshop page. Choose a date we have marked as open, add an optional second choice, and share your group details. Your date is not confirmed until Van Buren Creates reviews and approves your request.

Question 2

What group sizes do you work with?

Accepted Answer

We host small groups through larger gatherings. Tell us your estimated number of participants on the request form and we will confirm what works for your setting.

Question 3

Where do you travel?

Accepted Answer

We serve Harnett County, Cumberland County and surrounding North Carolina communities. If you are just outside that area, ask us anyway.

Question 4

How does workshop pricing work?

Accepted Answer

Pricing depends on the program, group size, project and location, so we do not publish fixed prices. Submit a request and we will reply with a custom plan and quote.

Question 5

Can you come to our workplace or facility?

Accepted Answer

Yes. We bring guided creative experiences to offices, schools, daycares, camps, senior communities, group homes, nonprofits, churches and community spaces.

Question 6

How do we book for our organization?

Accepted Answer

Request a proposal on the Corporate & Organizations page. We will follow up to confirm the program, setting, timing and quote.

Question 7

How do I register for a public event?

Accepted Answer

Open the event page, choose how many tickets you need, add each guest, and pay on the secure hosted payment form. Your seats are held for 15 minutes while you complete payment.

Question 8

What happens if an event is cancelled?

Accepted Answer

Each event page shows its own cancellation details. If Van Buren Creates cancels an event, registered guests are contacted directly.

Question 9

How do rental reservations work?

Accepted Answer

Browse the rentals page to plan your selection, then continue to our rental store, which holds live availability and handles the reservation.

Question 10

Do you offer pickup and delivery?

Accepted Answer

Both. Delivery is available. Delivery pricing is confirmed separately by Van Buren Creates based on location and order requirements.

Question 11

Is there a security deposit on rentals?

Accepted Answer

Yes. A refundable security and damage deposit of 50% of the rental subtotal applies. It is released after items are returned and inspected.

Question 12

What if a rented item is damaged?

Accepted Answer

Repair, replacement or extra cleaning costs may be deducted from the refundable deposit. We will explain any deduction before it is applied.

Question 13

Can you accommodate accessibility needs?

Accepted Answer

Yes. Every request form has a space for accessibility considerations — seating, table height, step-free access, quieter settings or extra time.

Frequently asked questions